The HubSpot Customer Platform

HubSpot's Enterprise Customer Platform puts the customer at the center of everything you do by delivering a unified foundation that makes every interaction impactful. Equip your marketing, sales, service, and operations teams with powerful tools that offer the scale, automation, governance, and intelligence enterprise organizations require.

HubSpot’s Enterprise Customer Platform includes:

Marketing automation software with advanced segmentation, A/B testing, and custom reporting
Sales software with sales analytics, conversation intelligence, and advanced permissions
Customer service software with sophisticated skills-based ticket routing, conditional SLAs, interactive voice response, and customer success workspace
Content management software with enterprise website management, content partitioning, and brand control
Data management software with advanced datasets, cloud data warehouse connections, and secure data share
Commerce software with advanced quote approvals, product configuration rules, and conditional pricing
CRM software serving as the unified foundation that connects all products, customer data, teams, and tech stacks

HubSpot’s Enterprise Customer Platform consists of the enterprise edition of Marketing Hub, Sales Hub, Service Hub, Content Hub, Data Hub, and Commerce Hub — all automatically connected to HubSpot Smart CRM.

You can purchase each product individually or purchase them together as our Enterprise Customer Platform bundle at a discounted rate. See pricing details.

Key Benefits

Convert visitors into contacts for your database.
Create campaigns with automation and AI.
Generate a pipeline of high-quality prospects.
Streamline your process and close more deals faster.
Support customers at scale with AI and a help desk.
Identify opportunities to improve customer health.
Easily craft content for your audience, with help from AI.
Organize, update, and distribute content in one place.
Generate leads through content, AI, and automation.
Prospect smarter and automate payments.
Unify your team and data on one platform.
Scale customer service with an AI customer agent.
Identify and engage high-value leads with an AI prospecting agent.
Get instant answers about your customers with an AI data agent.

HubSpot’s all-in-one Starter Customer Platform helps your growing startup or small business find and win customers from day one.

With HubSpot’s integrated Enterprise Customer Platform, you don’t have to sacrifice power for ease of use.

After just one year, HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates.

Explore examples of companies like yours from all over the globe that use HubSpot to unite their teams, empower their businesses, and grow better.

Learn about HubSpot’s featured product releases and announcements in this semi-annual product showcase.

Features

Build powerful solutions without complexity. Our intuitive platform lets your teams create sophisticated, scalable systems without specialists.
Launch quickly instead of struggling with endless implementation. HubSpot's AI automates setup and key processes, delivering immediate value.
Connect all your teams with a single source of truth. No more disconnected systems or fragmented experiences — just seamless operations that maintain trust as you grow.
Match customers with the right experts instantly using skills, capacity, and business rules for faster resolution and balanced workloads.
Analyze call transcripts with AI to identify trends, track key phrases, and gain insights from customer conversations.

Integrations

Extend the power and flexibility of HubSpot’s customer platform by seamlessly connecting your favorite tools and apps in just a few clicks. With more than 2,000 integrations available in the HubSpot Marketplace, keeping your systems in sync has never been easier.